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WEB ANALYTICS

This glossary outlines metrics and frameworks I use in Google Analytics (GA4) to assess web traffic, user actions and conversion success.

This glossary documents the diagnostic metrics I use to evaluate page speed, responsiveness, and UX via Google Lighthouse audits.

Original Looker Studio analytics dashboards were removed at the request of VisitGreenvilleSC to protect proprietary and confidential data.

The values here are illustrative and does not represent Riley Institute Looker Studio metrics. These dashboards were created using Microsoft Excel and Power BI to demonstrate my proficiency in Google Analytics (GA4), Looker Studio style reporting, and Wix data visualization tools.

GA4 Funnel

GA4 Traffic Sources: Sessions Breakdown by Channel

Traffic Source.jpg

GA4 Engagement Rate + Avg. Engagement Time

GA4 Data.jpg

1️⃣ Engagement rate is the percentage of “engaged sessions."  A session is counted as engaged if any ONE of the following is true:

  • Session lasts 10 seconds or longer, OR

  • User triggers at least one conversion event, OR

  • User views 2 or more pages/screens

Engagement Rate =

Engaged ÷ Total Sessions

2️⃣ How is Engagement Time different from Session Duration?

METRIC

Session Duration

Engagement Time

WHAT'S MEASURED

Time between first and last hit

Time user is actively engaged

WHAT'S INCLUDED

Idle time

Only foreground time

WHY (NOT) GA4 USES IT

Easily inflated, misleading

Accurate attention time

To learn more about Google Analytics and Lighthouse terminologies, please refer to the glossaries above.

GA4 Conversion Behavior by Source

GA4 Bubble Scattered.jpg

Top 10 Quarterly Search Queries

SEARCH QUERY

riley institute

furman riley institute

straight talk 2025

riley leadership awards

furman civic leadership

riley onesc

richard riley

riley furman greenville

furman research

IMPRESSIONS

15,400

11,200

9,800

8,400

2,900

3,700

1,500

6,100

2,200

CLICKS

2,180

1,640

1,240

680

970

860

780

710

130

CTR

14.20%

14.60%

12.70%

8.10%

33.40%

23.20%

52.00%

11.60%

5.90%

[by Impressions]

Top 10 Search Queries.jpg

[by Clicks]

Top 10 Search Queries Clicks.jpg

Website Design

No static mockups. These are real WordPress pages I've built. Explore how I use layout, hierarchy, and content strategy to elevate campaigns and drive real-life conversions.

Riley-Wilkins Awards

One South Carolina. Two Exceptional Leaders.

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